F&I Management & Training

Car dealers could be putting customers' safety at risk by giving them poor quality advice, reveals which.co.uk.Undercover researchers posing as potential customers asked dealers three safety questions* and found that just one in four answered all of them satisfactorily.Dealers gave inconsistent advice when asked about carrying a six-month-old baby on the front-passenger seat. Fitting a rearward-facing child seat in front of an active airbag could result in injury or death.

DATED: 31.08.07

FEED: AW