Friday, August 10, 2007
Renault to drive up dealer standards
Renault has announced it has reached the fourth stage – E4 – of its Renault Excellence Plan.
While the first three stages focused on product quality, E4 aims to drive up dealer standards.
Carlos Ghosn, Renault chief executive, stressed the growing importance of customer service in securing customer loyalty and boosting profitability.
DATED: 10.08.07
FEED: MT
