F&I Management & Training

RAC is to carry out 6,000 audits per year throughout the 700-strong Ford dealer network in the UK to help the manufacturer increase its dealer network service quality levels. At typically 10 visits per dealer, up to 10,000 Ford vehicles in total will be inspected per year. Since the programme began in 2005, rigorous vehicle checking conducted by RAC Examining Engineers shows that Ford dealers have significantly improved repair and servicing quality levels throughout the UK network.

DATED: 06.12.07

FEED: AW