F&I Management & Training

AA Patrolmen went the extra mile to save the day when heavy snow threatened major problems for UK charity BEN's Alexandra House Residential Centre in Southport.

The Assistant Matron was deeply concerned that residents would not be able to receive visitors or leave to attend hospital appointments unless the ramp and steps were gritted. The local council and businesses were unable to help due to a shortage so BEN's Regional Manager contacted the AA for advice.

AA Patrols Chris McGunigle and Graham Lamb received the call for help on Wednesday evening and, at 6am the following morning (Chris's day off), they set off grit to the entrances to the building.

Jenny Brown, BEN's Director of Care Services said;

"It is not unusual for the AA to go above and beyond the call of duty and in this case they have really saved the day for residents, staff and visitors of Alexandra House. It is a huge relief for everybody that we now have a safe path in and out of the building. Our sincere gratitude to Chris and Graham for this exceptional support."